Cookie Policy

Learn about how we use cookies and similar technologies on our website.

Last Updated: January 1, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how their site is being used.

2. How We Use Cookies

ISilverCents uses cookies to enhance your experience on our website and to help us understand how our services are being used. We are committed to being transparent about our cookie usage, especially given that our primary audience is seniors who may be less familiar with these technologies.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Examples:

  • Session management cookies
  • Security cookies for protecting against fraud
  • Load balancing cookies

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Examples:

  • Language preferences
  • Text size preferences for accessibility
  • Region or location settings
  • Login status (if you create an account)

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Examples:

  • Google Analytics cookies (anonymized)
  • Page view tracking
  • Time spent on pages
  • Click tracking for improving navigation

3.4 Marketing Cookies (Currently Not Used)

We do not currently use marketing or advertising cookies. If this changes in the future, we will update this policy and seek your consent where required.

4. Third-Party Cookies

Some cookies on our website are set by third-party services. These may include:

  • Google Analytics: Helps us understand website usage patterns
  • Font Services: For loading web fonts (Google Fonts)
  • Security Services: For protecting against malicious activity

5. How Long Do Cookies Last?

Cookies have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 1-24 months)

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific websites
  • Block all cookies (note: this may affect website functionality)

6.2 Browser-Specific Instructions

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Site permissions → Cookies and site data

7. Impact of Disabling Cookies

If you choose to disable cookies, please be aware that:

  • Some features of our website may not work properly
  • You may need to re-enter information during your visit
  • Your preferences (like text size) may not be saved
  • We won't be able to remember your accessibility settings

8. Cookies and Senior Users

We understand that many seniors may be concerned about online privacy and may not be familiar with cookies. Here are some important points:

  • Cookies cannot access other files on your computer
  • They cannot be used to install viruses or malware
  • Our cookies do not collect sensitive information like passwords or credit card numbers
  • You can safely delete cookies without affecting your computer's performance

9. Mobile Devices

If you access our website through a mobile device, cookies work similarly to desktop browsers. You can manage cookie settings through your mobile browser's settings menu.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we make significant changes, we will notify you by:

  • Posting a notice on our website
  • Sending an email to registered users
  • Updating the "Last Updated" date at the top of this policy

11. Need Help?

If you have questions about cookies or need assistance with managing your browser settings, our support team is here to help:

Phone Support: +1 (506) 321-7724

Email: support@isilvercents.com

Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

12. Related Policies

This Cookie Policy should be read in conjunction with our:

Quick Summary for Seniors

Cookies are small, harmless files that help our website work better for you. They remember your preferences (like larger text size) and help us improve our services. You can delete them anytime without harming your computer. If you need help managing cookies, please call us at +1 (506) 321-7724.